Where to start? To the uninitiated, Apple has essentially created their own self contained social network with iTunes Ping. iTunes Music Store users can now follow friends and artists, a la Twitter or Facebook and share their favorite songs and albums. On the surface, it seems like a logical plan for Apple to push themselves into a new field and continue to iterate the iTunes world. However, there are many flaws with the service under the surface.
I, like many people, love to talk about music and debate different tastes with my friends. However, I don’t find much use for Ping in it’s current set of features. In a very Apple-like move, the service is locked into the iTunes desktop software. If they are trying to build a social network from the ground up in 2010, why WHY on Earth do you lock it down to just the in-club of existing users. I think this walled garden of Ping, which is even more a set away from Facebook’s walled garden, will be a major blow to their growth. If you are looking to grow the network, it must be sharable with outsiders. Apple should really work on a web based version of this service to accompany the in-software version.
Secondly, actually posting to your own profile is too many steps to be useful. I should be able to like and post albums right from my own library. If I have a music blog (which I have considered starting), I should be able to import the RSS feed from that to my Ping. On the reverse, I should be able to get a feed of my latest Ping posts into other services and sites. Right now, with this lack of somewhat basic, important functionality, the service is acting like a way for me to sell iTunes songs to my friends (just without any kickbacks). There should be more incentive, or some sort of easier recognizable gratification for using the service by sharing my favorite songs.
Right now, Ping is too closed in and lacking too much functionality for me to actually take advantage of it. Which leads me to my last point: where does it get too be too many social networks to manage? iTunes Ping is just another feed to check, another Inbox. As is the problem with any service: if your friends you actually care about and maintain relationships with, then what good is another service? This was the downfall (among other things) of Google Buzz. Sure, it’s only been out for a few days, but I really don’t see Ping taking off as much as Apple is hoping it to be. We’ll see though.
I’m going to keep trying it out for a little while to get a better opinion, so you can follow me on Ping over here.
P.S. – Don’t get me started on the new iTunes icon or the new interface icons…
You may also remember Ping, the Chinese food delivery boy, from Seinfeld. Also: golf clubs

